This Policy describes our data and privacy practices for data collected and processed by Skuvent Inc. (collectively, “Skuvent,” “we”, “us”, “or “our”), through any application, website, product, feature, or service we offer that posts or provides this policy (collectively, the “Services”).
You agree that your access and use are governed by this Privacy Policy.
We collect data about users of the Services directly, automatically when you visit the Services, and sometimes from third parties. Some of this data may be considered “personal information” or “personal data”, and some of which may be considered “sensitive”, under various applicable laws. We will also treat other information, including IP addresses and cookie identifiers, as “personal data” where required by applicable law and we will treat certain personal data as “sensitive data” as required by applicable law.
Note that we may de-identify or pseudonymize personal data so that it is non-personal, such as aggregating (such as combining it with data about other individuals) and/or or converting it to a code, sometimes using a function commonly known as “hash”, or otherwise removing characteristics that make the data personally identifiable to you. We maintain and use de-identified data without attempting to re-identify it, except where permitted by applicable law, such as to determine whether our de-identification processes satisfy legal requirements. We will treat de-identified or pseudonymized data as non-personal to the fullest extent allowed by applicable law. If we combine non-personal data with personal data, then we will treat the combined information as personal data under this Privacy Policy.
We provide in this section additional detail about the data practices, where it would be helpful for your understanding of such practices.
Skuvent and our third-party business partners (including any third-party service providers or third-party content, advertising, and analytics providers) may use a variety of technologies, including cookies and pixels, that automatically or passively collect information whenever you access, use, or otherwise interact with the Services (“Device ID/Interaction Information”). Device ID/Interaction Information may include, but is not limited to:
· Your IP address, mobile device identifier and other unique identifier
· Device information, including device model, operating system version, device date and time, mobile network information
· How you use and interact with the Services, including your search terms, pages you visit, content you view and add to your shopping basket, time of your last interaction, time spent on the Services, and your preferences through a unique visitor ID.
Device ID/Interaction Information may be collected through the use of the following technologies:
Cookies and Local Storage. Cookies and local storage are text files placed within a browser on a device when it is used to visit the Services. Certain web browsers and browser add-ons may provide additional local data storage mechanisms. We may use cookies and similar technologies to help keep your use of the Services more secure, to study traffic patterns on the Services, to study the effectiveness of our customer communications, to maintain the integrity of the Services, to measure crash analytics and other maintenance related data, to manage and measure the performance of advertisements displayed on or delivered by or through the Services, and to personalize your experience through the Services, such as to recognize you when you return to the Services. Most browsers provide you with the ability to disable, decline, or clear cookies and local storage; please check your browser’s settings for further information. However, if you disable cookies, you may find this affects your ability to use certain parts of the Services. For more information about cookies, please visit https://www.aboutcookies.org
Pixel Tags. Small graphic images or other web programming code (also known as web beacons and web tags or 1×1 GIFs or clear GIFs) may be included in our web pages and email messages. These and similar technologies may be used by us and our third party providers for a number of purposes, including to count visitors to the Services, to monitor how users navigate Services, to count how many of our email messages were opened, or to count how many particular products were viewed, or for marketing and targeted advertising purposes. The data we collect through this technology may include the first date and time you open our email, and whether you click any links included in our email.
Data Collected Through Mobile Devices and SDKs. We use embedded scripts and the tools provided in Software Development Kits (“SDKs”) to collect data through mobile devices such as the hardware model, operating system and version, identification numbers assigned to your mobile device, such as the ID for Advertising (IDFA) on Apple devices, and the Advertising ID on Android devices, mobile network data, and website usage behavior. SDKs are software packages that contain a set of tools that can be used to help build applications and implement new features in existing apps including those that collect data from your device.
Session Replay Technology. Skuvent may record through session replay technology your interactions with the Services, such as what pages you visit on the Services, how long you visit those pages, and any links you click or data you provide. We use this data for our internal business purposes, such as for website analytics, to improve the Services and our products and services, and to address functionality issues.
In some cases, we may directly collect precise location data through your device. You maybe able to turn off the collection of location data through the settings on your device. However, please note that we may still be able to infer your approximate location through other data we collect, such as IP address.
We may ask you to provide data to use when you use the Services:
Chat. When you participate in a chat feature, Skuvent can record, use, and retain your communications and the data you provide in order to assist you during the chat session, provide customer support, to improve our products and services, and for marketing purposes. If you do not consent, please do not continue with chat assistance.
Sweepstakes, Contests, Promotions. We may offer sweepstakes, contests, or other promotions (any, a “Promotion”), that may require registration. By participating in a Promotion, you are agreeing to the provisions, conditions, or official rules that govern the Promotion, which may require specific requirements of you (including, without limitation, and except where prohibited by law, allowing the sponsor(s) of the Promotion to use your name, voice, likeness, or other indicia of persona in advertising or marketing materials). If you choose to enter a Promotion, personal data may be disclosed to third parties or the public in connection with the administration of such Promotion, including, without limitation, in connection with winner selection, prize fulfillment, as required by law or permitted by the Promotion’s terms or official rules (such as on a winners list).
Photo and Videos. We allow you to post photos and videos on the Services or to submit them to us as for purposes of your Skuvent evaluation, treatment, or other features or services we may offer.
We may share the data we have collected about you (including personal data) in the circumstances described below or elsewhere in this Privacy Policy, as disclosed at the time you provide data, or otherwise with your consent.
· Service Providers. We may share data about you for business purposes with our third-party service providers, vendors and licensors for purposes such as analytics, system development, and debugging/troubleshooting. These third parties may set and access their own tracking technologies on your device and may otherwise collect or have access to your personal data over time, including about your use of the Services as well as other websites and online services.
· Google Analytics. We use Google Analytics, which uses cookies and similar technologies to collect and analyze data about the use of the Services and report on activities and trends. This service may also collect data about the use of other websites, apps, and online services. You can learn about Google’s practices, and opt out of them by downloading the Google Analytics opt-out browser add-on.
Social Media and Other Third Party Platforms. We may host or facilitate interactions with social media or other third party platforms, like LinkedIn, Facebook, YouTube, Pinterest, TikTok, or Snapchat. You may also have the opportunity to log in through or otherwise connect your third party platform account. When you interact with these third party platforms through the Services, we will receive data about you from the third party platform service and you will be choosing to share data about your interactions with Skuvent with that social media service.
In addition, the third party platform service may set their own cookies and collect data about your use of the Services, including your IP address or other device identifiers, and which pages you visit on the Services. These third party platforms may be able to collect certain data on your visits to the Services regardless of whether or not you affirmatively interact with the feature and whether or not you are logged into (or have) an account with the third party platform. If you are logged out or do not have an account and visit a page with a social plug-in, your browser sends a more limited set of data. Like other sites, the third party platform will receive data about the webpage you are visiting, the date and time of your visit, and other browser-related data. They may use that data to help them improve their products or for other purposes set forth in their privacy policy. We may also receive data about you if other users of social media give us access to their profiles and you are one of their connections or “friends.”
The data we collect is subject to this Privacy Policy. The data collected and stored by the third party remains subject to the third party’s privacy practices, including, without limitation, whether the third party continues to share data with us, the types of data shared, and your choices with regard to what is visible to others on that third-party website or service. The third party may allow you to remove the application or feature, in which case we will no longer collect data about you through the application or feature, but may retain the data previously collected.
If you choose to post information to a third-party platform, that information may be public.
Business Transitions. In the event Skuvent goes through a business transition, Skuvent reserves the right to disclose and transfer all personal data related to the Services (including, without limitation, during the course of any due diligence process): (i) to a subsequent owner, co-owner or operator of the Services; or (ii) in connection with a corporate merger, consolidation, restructuring, bankruptcy, the sale of certain of Skuvent ownership interests, assets, or both, or other company change. By providing your data, you understand and agree that we may transfer such data to the acquiring entity without your further consent, except where required by law.
Administrative and Legal Reasons. Skuvent reserves the right to use or disclose any data as needed to satisfy any law, regulation or legal request; to protect the integrity of the Services; to fulfill your requests; to cooperate in any law enforcement investigation, an investigation on a public safety matter, or an investigation into claims of intellectual-property infringement; to protect and defend the legal rights or property of Skuvent, our affiliates and shareholders, any Services or its users, or any other party; or, in an emergency, to protect the health and safety of our users or the general public. This includes exchanging data with other companies and organizations for fraud protection and credit risk reduction.
SMS/MMS/RCS Message Data. Notwithstanding anything else in this policy, Skuvent does not share personal data we collect specific to our SMS/MMS/RCS text message programs (such as mobile number and record of consent) with unaffiliated third parties for their own direct marketing purposes without your consent.
Non-Personal Data. Except as expressly prohibited by law, we may share non-personal data that we collect, such as certain Device ID/Interaction Information, aggregate user statistics, and hashed or otherwise de-identified or pseudonymized data (including email addresses), and/or our analyses derived from such data, with third parties in our discretion as permitted by law, including for targeted advertising purposes. Please note that we are not responsible for the privacy practices of any third party. If you decide that you do not want to receive communications from a third party, or have questions about their privacy practices, you will need to contact that third party directly.
3. Your Choices
Marketing Messages from Us. You may opt-out of marketing communications as set forth below.
· Email. You may unsubscribe from marketing emails we send you through the opt-out mechanism included in each such email (or by simply replying “Opt out”). Note, however, that we reserve the right to send you certain communications relating to your use of the Services, notices of changes to this Privacy Policy or other terms, or similar administrative and transactional messages.
· Text Messages. If you sign up to receive SMS, MMS or RCS messages from Skuvent, you may unsubscribe by replying “STOP” to the short code.
· Push Notifications. We may send promotional and non-promotional push notifications or alerts to your mobile device, and may in some cases do so based on your device’s location or physical proximity to a beacon. You can elect to stop receiving those messages at any time by changing the notification settings on your mobile device.
Access, Correction and Deletion. You are responsible for maintaining the accuracy of the data you submit to us, such as your contact data. You may update the data you have provided to us by logging into the ”Settings” or similar page on the Services. Skuvent will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable. Note, however, that data may persist internally for administrative purposes and that residual data may remain on backup media or for other reasons.
4. Security
Skuvent uses commercially reasonable steps designed to secure your personal data; however no data transmission over the Internet, wireless transmission, or electronic storage of data can be guaranteed to be 100% secure. Skuvent cannot ensure or warrant the security of any data we collect. You use the Services and provide us your data at your own risk.
5. Third Party Content and Links
The Services may contain content that is served by someone else or links to third-party content or websites. Skuvent does not control this content or these sites. The third-party operators and content providers use their own cookies or other tracking technologies, and they may independently collect data from or about you. Skuvent is not responsible for the privacy practices employed by any third party.
6. Consent to Transfer
Skuvent is a US-based company. Please be aware that the data we collect will be transferred to and processed in the United States and other countries. By using the Services, or providing us with any data, you fully understand and unambiguously consent to this transfer to, and processing, usage, sharing, and storage of your data in the United States and other jurisdictions, for which the privacy laws may not be as comprehensive as those in the country where you reside and/or are a citizen. As a result, this data may be subject to access requests from governments, courts, or law enforcement in the United States and other countries according to the laws in those jurisdictions. Your data will also be disclosed to third parties as described in the Personal, Sensitive, and Non-Personal Data We Collect and How We Use and Disclose It section above.
7. General Audience Services
The Services are general audience and do not target users younger than the age of 18. We do not knowingly collect personal data online directly from children younger than the age of 18. If you are a parent or guardian and think we have data about your child, please contact us at team@skuvent.com.
8. Changes to This Privacy Policy
To the extent permitted by applicable law, we reserve the right to change or modify this Privacy Policy at our discretion at any time. We will notify you of material changes by posting the changed or modified Privacy Policy on our Services. We may also provide notice to you in other ways, such as through contact information you have provided. Any changes will be effective immediately upon the posting of the revised Privacy Policy unless otherwise specified. Your continued use of the Services after the effective date of the revised Privacy Policy (or such other act as specified in the revised Privacy Policy) will, to the fullest extent permitted by applicable law, constitute your consent to those changes. However, we will provide notice and obtain your consent (opt-in or opt-out) if required by law. Note that you may need to consent to our new policies to continue using the Services.
9. How To Contact Us
You may contact us by emailing team@skuvent.com. The information you provide is used to respond directly to your questions or comments. We may also file your comments to improve our service in the future.
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