FAQ
Product
How Skuvent manages medical device field inventory and supports different teams.
What is Skuvent and what does it do?
Skuvent is a field operations platform for medical device companies that manage physical inventory in the field. The platform connects field sales reps, sales operations teams, and customers through real-time inventory tracking, automated transfer workflows, and complete audit traceability. Skuvent replaces spreadsheets, manual coordination, and legacy systems for companies managing implants, surgical instruments, capital equipment, and loaner programs.
What types of medical device companies use Skuvent?
Skuvent works with medical device manufacturers and distributors that manage field inventory and loaner programs. This includes companies in orthopedics, spine, cardiovascular, trauma, dental, ENT, urology, surgical instruments, and capital equipment. Customers typically range from emerging medical device companies with 5-10 field reps to established manufacturers with 150+ reps. Both direct manufacturers and distributors managing multiple product lines use Skuvent.
How is Skuvent different from existing inventory tracking systems?
Traditional inventory tracking systems show where items are located. Skuvent manages how field operations teams actually work together. The platform automates coordination between field reps, sales operations, and customers, eliminating the manual phone calls, texts, and spreadsheet updates that create daily chaos. Skuvent is built for today with modern mobile apps and 4 to 6 week implementations.
What types of medical device inventory does Skuvent manage?
Skuvent manages all field inventory types used by medical device companies: Trunk stock: Rep-owned inventory carried in vehicles. Loaner equipment: Capital equipment loaned to healthcare facilities for trials or cases. Consignment inventory: Inventory placed at customer sites. Instrument sets: Surgical instrument trays and kits. Capital equipment: Demo or evaluation units at customer sites. Customer-owned inventory: Inventory at customer sites managed by your team. The platform tracks lot numbers, serial numbers, expiration dates, and location history for every item.
Integrations
Connections with ERP, CRM, inventory, and operational systems.
Does Skuvent integrate with ERP and CRM systems like NetSuite, SAP, Salesforce, and Oracle?
Yes. Skuvent integrates with major ERP systems including NetSuite, SAP, and Oracle, as well as Salesforce CRM. Standard integrations cover inventory data, customer records, purchase orders, and financial transactions. Custom integrations are available for companies using less common systems or requiring specific data flows.
How does Skuvent improve inventory visibility across disconnected systems?
Skuvent gives field and operations teams a shared, real-time view of inventory movement instead of relying on delayed spreadsheet updates, separate ERP records, or informal rep communication. Teams can see what is in the field, where items moved, who has custody, and which actions need follow-up, while integrations keep core business systems aligned.
Compliance
Traceability, expirations, and field inventory control guardrails.
How does Skuvent prevent lost or expired inventory in the field?
Skuvent eliminates "inventory hallucinations" by capturing inventory movement at the moment it happens, not at the end of the week. Automated alerts notify reps and operations teams when items approach expiration, when loaner equipment is overdue for return, and when consignment levels need adjustment. Real-time visibility prevents the data gaps that cause excess inventory purchases, expired product write-offs, and lost equipment.
How does Skuvent support quality and compliance workflows?
Skuvent helps teams maintain traceability by capturing inventory actions as they happen, including transfers, custody changes, expirations, and customer-site inventory activity. This creates a cleaner operational record for quality reviews, compliance follow-up, and exception handling without depending on manual reconciliation after the fact.
Implementation
Timelines, data migration, and replacing spreadsheet-based workflows.
How long does Skuvent implementation take?
Most Skuvent customers go live within 4 to 6 weeks. The implementation timeline can vary based on complexity of data migration from existing systems or spreadsheets, configuration of workflows specific to your business, integration setup with your ERP or CRM systems, and training for field reps and operations teams. Companies with simpler inventory structures often complete implementation in 2-3 weeks, while complex multi-product or multi-region deployments may take longer. This compares to 6 to 12 months typical for legacy platforms.
We currently track field inventory in spreadsheets. Can Skuvent replace our spreadsheet system?
Yes, and this is the most common starting point for new Skuvent customers. The implementation team migrates existing spreadsheet data into Skuvent, including inventory records, customer information, transaction history, and rep assignments. Companies switching from spreadsheets typically save 20 or more hours per week in manual coordination work and reduce inventory errors by 90 percent or more within the first 90 days.
Support
Scaling across company sizes and getting help as your operations grow.
Can Skuvent work for both small startups and large medical device companies?
Skuvent is designed for medical device companies from emerging startups managing their first 10 field reps to established manufacturers with 100 or more reps. The platform scales with your business, with workflows that can be simple for early-stage companies and expanded for complex multi-region operations. Skuvent is particularly well-suited for mid-market companies between $10 million and $500 million in revenue who have outgrown spreadsheets but want to avoid enterprise platform complexity.
How does Skuvent help teams reduce coordination overload?
Skuvent reduces the daily back-and-forth between field reps, operations, and customer-facing teams by turning common inventory tasks into structured workflows. Instead of chasing updates through calls, texts, and spreadsheets, teams can rely on clear task ownership, status visibility, and timely alerts when inventory needs attention.
Still have questions?
Talk to the Skuvent team about your inventory workflows, integrations, or implementation path.